Age Verification Policy
CUVANA is committed to preventing underage access to vapor products. We take age verification seriously and comply with applicable laws and regulations.
Who Can Purchase
Our products are intended only for adults of legal smoking age in their jurisdiction.
In the United States, this is 21+ in all states.
By using our Site and purchasing products, you confirm that:
- You are at least 21 years old (or the legal minimum age where you live), and
- You are legally permitted to purchase vapor products in your jurisdiction.
How We Verify Age
We may use one or more of the following:
- Date of birth confirmation at checkout
- Third-party age verification services that check information you provide against public or proprietary records
- Additional information requests if needed to confirm age
- Adult signature upon delivery where required by law
If we cannot verify your age, your order may be delayed or canceled.
Information Used for Age Verification
To verify age, we may request and process:
- Name
- Billing and shipping address
- Date of birth
- Partial ID information, where required by law
Age verification data is used solely to confirm eligibility to purchase age-restricted products and is handled in accordance with our Privacy Policy.
Order Cancellation
We reserve the right to cancel any order if:
- We are unable to verify the purchaser’s age
- We believe the order may be intended for someone under legal age
- Shipping the order would violate applicable law or carrier restrictions
In such cases, we will cancel the order and, if payment has been processed, issue a refund to the original payment method.